Terms and Conditions

Last updated: November 6, 2023


Welcome to Defect Maestro. Our application provides AI-powered analysis tools for medical device manufacturing companies to manage and analyze product complaints. This Terms and Conditions document outlines the use of our application and the steps we take to ensure the privacy and proper use of your data.

By using Defect Maestro, you agree to the collection and use of information in accordance with these terms. Please contact us if you have any questions or concerns about our Terms and Conditions.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes personal identification information, professional information, usage data, technical data, and medical data. Detailed descriptions of each data type are available in our Privacy Policy.

How We Use Your Information

The information we collect is used to deliver and improve our services, understand user interaction with our app, provide customer support, and comply with legal obligations. We also use your data for research and development to enhance the application’s AI algorithms and for internal record-keeping and management.

User Conduct and Responsibility

Users of Defect Maestro are expected to use the application responsibly and ethically, with respect to intellectual property, privacy, and regulatory compliance. Misuse of the application may result in termination of your account and access to our services.

Disclaimer of Warranties

Defect Maestro is provided on an 'as is' basis without any warranties of any kind. We do not guarantee the completeness, reliability, or accuracy of the analysis provided by our AI models.

Limitation of Liability

Our liability to you for any cause whatsoever will be limited to the amount you paid for the service. We are not liable for any indirect, incidental, or consequential damages arising out of your use of Defect Maestro.

Changes to Terms

We reserve the right to make changes to these Terms and Conditions at any time. Your continued use of Defect Maestro after any changes signifies your acceptance of our new terms.

Governing Law

These Terms shall be governed by the laws of the jurisdiction in which our company is established, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms and Conditions, please contact us through the contact information provided on our application.

Effective Date

These Terms and Conditions are effective as of the date of the last update, which is noted at the top of this document.