Transform Complaint Handling with AI
Elevate your post-market surveillance with Defect Maestro's AI-InsightCore. Streamline complaint analysis, ensure regulatory compliance, and drive product innovation with our AI-powered platform. Optimize quality and patient safety, effortlessly.
Main Features
Welcome to Defect Maestro where you can analyze your defects and complaints in one place. Precision, Compliance, and Cost Efficiency for market surveillance data.
Precision AI Analysis
Leverage AI for precise complaint analysis, ensuring compliance with regulatory standards.
Real-time Trend Tracking
Stay compliant and ahead of emerging trends with our real-time monitoring and notifications.
Consistent Data Classification
Ensure consistent data classification and reporting across your organization through our centralized platform.
Cost-Efficient Automation
Automate your surveillance data analytics and reduce costs with our AI-powered platform.
Bulk Data Processing
Analyze large datasets without added costs or complexities.
API Integration
Integrate Defect Maestro with your existing systems for effortless data flow and streamlined operations.
We are ready to help
See how our platform can help you with your market surveillance data.
Precision Engineered for Compliance
Harness the power of AI to achieve unmatched precision in medical device complaint handling. Defect Maestro's AI InsightCore elevates accuracy, streamlining compliance and enhancing product development with data-driven insights.
Leverage AI for Unmatched Accuracy
Simplify Compliance with Automated Analysis
Drive Innovation with Insightful Data
Monitor Trends in Real-Time
Assure Quality with Data Verification
Enhance Decision-Making with AI Insights
Maximize Efficiency, Minimize Costs
Experience cost-effective complaint management without compromising on quality. Defect Maestro's seamless integration and intelligent automation reduce operational costs, making high-volume data analysis both feasible and efficient.
Efficiently Process Large Datasets
Integrate Effortlessly with Existing Systems
Quick Implementation & Minimal Upkeep
Reduce Operational Expenses with AI
Achieve Faster Analysis with Automated Processes
Maintain High Quality on a Budget
Medical DeviceComplaintsHandling
Analyze your complaints in a few easy steps. Here's how it works:
Create Project
Start the analysis with a project. You can create as many projects as you need. Each project has its own settings and data. Choose from our diverse range of data analysis templates tailored for medical device complaints.
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Upload Data
Whether you have a handful of records or a bulk data dump in an excel file, importing data is a breeze. For the tech-savvy, our robust API seamlessly integrates with tools like Salesforce or Zendesk for real-time data analysis.
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AI Analysis & Validation
AI do the heavy lifting as it sifts through your data, identifies patterns and classifies complaints based on your project settings. Then, grant your engineers access to the project to review the AI analysis. Their validation refines the AI model to continuously improve future analyses.
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Continuous Monitoring
Dynamic Dashboards: Delve into auto-generated graphs, trends, and insights, or customize your own. Stay Alert: Project users receive timely notifications on trend shifts or emerging issues. Tailor your settings to decide validation frequencies, process capability indices, and much more.
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Flexible Plans
We offer custom plans for all business sizes. Reduce your complaint management and post market surveillance time by 56% and improve data quality by 73%. Return on investment is quick.
Free
$0/month
Small businesses just starting with complaint management. And want to try out the platform
1 Workspace & up to 3 Users
Up to 500 complaint records
Basic AI analysis
Access to the standard workflow
Dashboard with default graphs and trends
Email support
Professional
Contact us for pricing
Mid-sized manufacturers or companies looking to integrate complaint analysis more deeply into their operations
Unlimited Workspaces & Users
Up to 5,000 complaint records per month
Preferred pricing for records above 5,000
Advanced AI analysis with validation
Enhanced dashboard features and custom graph creation
Integration with other systems (e.g. ERP, CRM)
Basic workspace settings customization
Role-based access control and user management
Priority email and chat support
Enterprise
Custom pricing based on requirements
Large manufacturers or companies that want a fully tailored solution with dedicated support
Unlimited Workspaces & Users
Unlimited complaint records
Advanced AI analysis with validation
Custom Workflows
Fully customizable dashboard with trend notifications
Integration with other systems (e.g. ERP, CRM)
Full customization of project settings and quality parameters
Role-based access control and user management
Dedicated account manager and 24/7 support
Training sessions for teams
Advanced Data Security
Enterprise account controls
Manage your team's access to data with administrator controls. Advanced privacy and security tools, plus Advanced Protection Program for enterprise accounts with over 100 seats at no extra cost, will keep your business safe.
AI data and privacy preferences
Defect Maestro doesn't train the core AI model using your content. Our AI privacy control policy contains training algorithms within your organization account and is not shared with any third party.
Industry Insights
Dive into our discussions on AI in medical complaints analysis, compliance best practices, and healthcare innovation. Discover how technology is revolutionizing post-market surveillance and enhancing product quality in the healthcare industry.
Ready to improve your complaint analysis?
We promise to simplify your post-market surveillance, bring your teams together, and ensure efficient, compliant, and high quality complaints analysis.