Our Story

We provide a comprehensive solution for medical device manufacturers to manage their complaints more efficiently.


Increased analysis efficiency


State-of-the-art AI tools and templates


Potential annual savings


Complaints analyzed


Compliance with industry standards

Key Features

Streamlining Your Complaints Management

Our platform enables medical device manufacturers to automate their workflows, ensuring greater efficiency and compliance.

Streamlined complaints analysis with AI and automated processes

Integrate into any quality management system

Advanced analytics for informed decision-making

Robust data security and compliance features

What we value

Our shared values keep us together as a team. They guide how we interact with each other, but also how we approach things.


At the core of every decision is the well-being and safety of patients. We strive to provide solutions that prioritize their needs and welfare.

Integrity First

We maintain the highest standards of honesty and ethics in every action and interaction, ensuring transparency and trustworthiness.

Innovative Problem Solving

We foster a culture of continuous improvement, embracing innovation to address challenges and optimize processes for better patient outcomes.

Collaborative Excellence

Together, we achieve more. We promote teamwork, ensuring that diverse perspectives contribute to our shared goals and success.

What Our Clients Say

Our customers love us. Here are some of their testimonials about our platform.

Defect Maestro has truly transformed our complaint analysis process. With their AI-driven technology, we can now analyze bulk data with precision, saving us both time and resources. The integration into our existing systems was a breeze, and setup and maintenance are a breeze. It's a game-changer!

James Wsley
James Wsley


I can't emphasize enough how Defect Maestro has improved our workflow. Their cost-efficient solutions combined with top-notch accuracy have made our compliance efforts a walk in the park. Plus, the fast setup and minimal maintenance mean we can focus on what really matters – ensuring product quality.

Devid Weilium
Devid Weilium

Director, PMS

Defect Maestro's AI-powered analysis is a revelation. It not only saved us valuable time but also integrated seamlessly into our existing software. The bulk data analysis feature is a game-changer, and the support for human-reviewed insights is a big plus. We're delighted with the results!

Lethium Frenci
Lethium Frenci

Manager, R&D

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Ready to improve your complaint analysis?

We promise to simplify your post-market surveillance, bring your teams together, and ensure efficient, compliant, and high quality complaints analysis.

Get Started