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Intake & Evaluation
AI-driven Defect Maestro captures and sorts complaints, for handlers to evaluate and initiate investigations.
End to End complaint handling from intake to resolution for medical devices. Using AI to improve decisions and reduce the time to close complaints.
When complaints are not managed effectively, it leads to regulatory non-compliance, product recalls, and patient harm. Our platform simplifies the process and ensures compliance with global regulations.
Manage complaints from intake through investigation to resolution.
Automate complaint classification with AI for accuracy and efficiency.
Role-specific insights with real-time data visualization and alerts.
Anticipate product issues with AI-driven event prediction and warnings.
Generate audit-ready reports, ensuring regulatory compliance.
Connect tasks across departments for streamlined complaint resolution.
AI-driven Defect Maestro captures and sorts complaints, for handlers to evaluate and initiate investigations.
Cross-functional teams leverage AI analytics with Defect Maestro for root cause analysis and corrective actions.
Implement corrective actions and integrate improvements. Defect Maestro aligns resolutions with quality and safety, concluding the complaint cycle.
Our AI-driven platform helps you to streamline the process and reduce the time to close complaints.
AI for Patient Safety
Our solutions automates the post market surveillance and complaint handling processes with connected workflows, custom reports and dashboards, and using AI to improve decisions accuracy.
Dive into our discussions on AI in medical complaints analysis, compliance best practices, and healthcare innovation. Discover how technology is revolutionizing post-market surveillance and enhancing product quality in the healthcare industry.